Communicating with Tact & Diplomacy, Part 5: Getting your Message Across
Most people prefer to talk than to listen – which is why listening is so hard. Even so, getting [...]
Communicating with Tact & Diplomacy, Part 4: Common Listening Misconceptions
We are all capable of listening effectively in different situations and to different people. Listening effectively is, however, an [...]
Communicating with Tact & Diplomacy, Part 3b: Two Components of Attentive Listening
Attentive listening requires both cognitive and emotional processing: active listening and empathetic listening. Unfortunately, most of us aren’t very [...]
Communicating with Tact & Diplomacy, Part 3: Attentive Listening
There are [at least] two components to effective communications: Listening and Messaging. Just as there are [at least] two parties [...]
Communicating with Tact & Diplomacy, Part 2: Four Facets
“Tact is the art of making a point without making an enemy.” - Isaac Newton “Diplomacy is the art of [...]
Communicating with Tact & Diplomacy, Part 1 in a 9 part series
Effective communication, especially listening, is something everybody knows is important. Amazing how ‘everybody’ doesn’t do it. This series of articles [...]
Job loss – other losses – and a few surprises
Elisabeth Kubler-Ross in her book On Death and Dying brought into the modern lexicon the notion that when people [...]
In defence of ground hogs
It’s not their fault. They never claimed to have e.s.p. and the ability to forecast spring, or anything else. [...]
On Procrastination: Summary
This series has hardly been the last word on overcoming procrastination but maybe it gave you a couple of insights, [...]