Communicating with Tact & Diplomacy, Part 9d: Balancing Politeness and Honesty – Getting the Balance Right
As with many things in life we all have to manage a balance between politeness and honesty. Such balances [...]
Communicating with Tact & Diplomacy, Part 9c: When Deception Goes beyond Politeness, and Honesty has Negative Consequences
Okay, we all know about social niceties, even political correctness – communicating so as not to offend. But what [...]
Communicating with Tact & Diplomacy, Part 9b: Is there a place for deception?
Deception in interpersonal relationships is commonplace. Deception can be especially prevalent when being polite, and it may not be [...]
Communicating with Tact & Diplomacy, Part 9: Balancing Politeness and Honesty
The reason for using tact and diplomacy in communications – being polite so as not to offend – is [...]
Communicating with Tact & Diplomacy, Part 8: Honesty in Business Conversations
Your first thought might have been – oxymoronic. But lets not be quite so cynical. While we do wish [...]
Communicating with Tact & Diplomacy, Part 7: Faux Pas and Humour
A ‘faux pas’ (from French meaning ‘false step’) is usually an accidental, or unintentional, breach of socially accepted norms, manners [...]
Communicating with Tact & Diplomacy, Part 6b: T & D Strategies
Consciously or not we often adopt communications strategies based on previous communication encounters. These encounters may or may not [...]
Communicating with Tact & Diplomacy, Part 6: T & D Strategies
Even when you have mastered effective communications techniques – attentive listening and getting your message across – you may [...]
Communicating with Tact & Diplomacy, Part 5b: Five Keys to Getting your Message Across
[Phew – this is going to be a long one, so prepare yourself, or come back later, but please [...]